Tag Archives: norton antivirus support

09May/16
Norton antivirus support

How to Clean up a Facebook Virus with Norton?

Facebook is a popular social media website and is used by over a billion users worldwide. Facebook not only has a huge customer base but it is also prone to get attacked by various types of virus. It is common to hear that some friend or relative has got his Facebook account hacked or get infected by virus. If you are among those people who have been affected by a Facebook virus, you should either take expert help of our Norton Customer Support team or you can choose to implement the following guidelines.

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  • First check if your account is hacked or not. Login into your Facebook account and change the password.
  • Always keep in mind to fully log out when using Facebook on mobile. Never assume that you are logged out until you see the confirmation screen. Remember that if you are not properly logged out, anyone can access your account just by knowing your email address.
  • If your friends are telling you that they are receiving the same kind of emails or unwanted spams from you, there are chances that you have virus on your system.
  • First wipe out your internet cache, history and temporary internet files folder.
  • Use Norton Security Scan to scan your whole system. Delete or remove any virus found after scanning.
  • Download and install CCleaner software but run only cleaner and registry part of the program.
  • Now change the Facebook password again.
  • If your virus problem still persists even after following the above procedure, you are advised to perform system restore and go back to one of the checkpoints before the day when you started having the virus issue.

Hopefully you will be to clean up the Facebook virus by following these steps, however if you still face this problem, you can take help of our professional Norton Antivirus Support team.

26Apr/16
Norton Technical support

How to Activate Norton Antivirus in 5 Quick Steps

Norton is one of the very popular antivirus programs in the antivirus market. This robust program not only claims to offer total virus protection, but it also protects its users from identity theft issues, hacking and other potential threats. There are various versions of Norton antivirus available in the market, which also include free trials. The free trial versions don’t have necessary features to provide all round virus protection. To ensure maximum safety to the user, it is advisable to activate the Norton antivirus. To activate your Norton product you can either consult the online Norton customer support experts or you can follow the following steps.

How to Activate Norton Antivirus in 5 Quick Steps?

  • First of all, you have to locate your Norton product key. If you have bought and downloaded your copy of Norton, you must have received the product key in your confirmation email. If you couldn’t find the key there, you can look it inside the spam folder. In case you have purchased the physical copy of Norton antivirus, you can locate the product key inside the product box. It would be either printed on the back of the disk case or printed on a card inside the product box.
  • Now you have to open the Norton application on your system. For this locate the Norton icon on the desktop of your computer screen and double click on it.
  • In the application, locate the “Renew” link at the bottom of the window. Clicking the “Renew” link will open the subscription window.
  • In the subscription window, type the product key in the field located at the bottom of the window screen.
  • Now click on Next and review the subscription details. Press “Done”, once you finished reviewing the details.

We hope that you will be able activate your Norton antivirus after reading these instructions, however if you face any issues with your Norton antivirus software you can contact our Norton antivirus support team.

12Apr/16
Install Norton on Windows 8

How to Install Norton on Windows 8?

When it comes to eliminating viruses, malware and spywares, Norton is one of the most trusted names across the world. Norton specializes in producing security products and antivirus programs that efficiently prevents any potential harmful threats from infecting computers. Norton is supported on various operating systems across Windows and Mac OS. Norton is also compatible on popular operating system, Windows 8. Follow these steps to install Norton antivirus on Windows 8.

How to Install Norton on Windows 8

  • Click on the Windows Start menu and open the Store app. In the search box, type Norton, a list of Norton products will appear. Among the list, select the Norton Antivirus product.
  • A list of various versions of Norton antivirus will be displayed, choose a version of antivirus that you want. You can choose to download Norton Satellite if you want to scan folders, files and other applications of your Windows 8.
  • Click on Install to begin the installation of the app to your computer.
  • Once the installation is complete, open the Start menu again and select the Satellite option.
  • In the Norton application, you can scan files by dragging and dropping the files into the “Scan a File” area. You also have the option of scanning folders and other social media links in this program.

We hope, this way you must have installed Norton antivirus on your Windows 8, however if you are facing any issue regarding the installation, feel free to contact our experts at Norton Technical Support.

21Mar/16
Norton Antivirus Support

How to Fix Norton Antivirus Scanning Issue?

Sometimes Norton antivirus stops before completing the scanning of entire system. This could be due to either lack of version update or you are using any other third-party antivirus that creates conflict while scanning through Norton. However, below find the troubleshooting processes to fix Norton antivirus incomplete scanning issues.

Run Live Update to Reintroduce Norton

Just start your system and run Norton antivirus on your PC open security and click on Live Update. Your antivirus software will be updated with new version and you can enjoy Norton protection with latest security features.

Update Video Adapter Driver 

You also need to update video adaptor driver through device manager. Open display adopter and click on the name of the display adopter to select the properties. Moreover, also check graphic card driver, if it is outdated you have to download and update the latest version. For driver related issues, you can call to Norton antivirus support.

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Uninstall Any Other Security Software

Using two different products for the same task can create conflict issues. If you have installed any other antivirus product, uninstall and remove it from your computer system. After removing other security products, restart your computer and run full scan through Norton. If problem not solved then try another troubleshooting process given next.

Run Norton Power Eraser for Rootkit Scan

The last step to run full scan uninterruptedly is you have download and install Norton Power Eraser. You can download setup of Norton Power Eraser from website and run scan for risk that performs Rootkit scan to probe your computer system. But you have to restart your computer and scanning process run automatically, just follow the instruction.

After trying the last step you can run your Norton antivirus product to scan your computer, if problem not fixed, then call to Norton antivirus support phone number +1-800-715-9524 and you will get immediate online assistance performed by professionals. Troubleshooting the scanning related issues is very important to protect your computer from virus threats.

07Mar/16
Useful Safety Tips for Computer Users from virus attack

Useful Safety Tips for Computer Users from virus attack

Increase of cyber crimes makes depressing for users to freely operate their computer system. From virus attack to spyware threats, risk lying everywhere, you need to be very cautious before doing any action on your computer or laptop or on other similar devices.

Keeping yourself updated and informed towards prevalent cyber risks will keep your identity as well computer safe. Below find few useful tips that will help you in running your computer safely and you can use web based service in secured manner.

Keep Update Your System Informed with Latest Updates

A computer system should be kept updated with latest patches and modernizes that come in the market. It helps to block cyber criminals who use last technology to break the common computer users system. OS, Software, Browser and Antivirus everything should be updated regularly. Norton users can get Norton antivirus support  +1-800-715-9524 for such updates.

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Choose Password Strong and Keep it Safe

Passwords play a very important role in accessing various services like mail, internet banking, online shopping and cloud storage data base services etc. Always choose strong password in the right combination of alphanumeric with symbols or special characters, so that it cannot be easily cracked by hackers or unauthorized person.

Don’t use a single password for multiple sits and avoid using your personal details like name, title, date of birth and mobile number etc. Keep changing your password regularly, especially when you found a suspicious activity into your online account. If possible activate two-way verification process like unique code or OTP on mobile or mail to authenticate your access.

Safeguard Your Computer with Antivirus Software

Keeping computer protected with internet security software is nowadays very important for every user. Firewall activation is first steps towards controlling every activity and communication you do online. Another shield is antivirus software that also monitors all the online activities and defends your computers from virus threats and malware outbreaks.

Most trusted internet security software like Norton Internet Security and Norton 360 provides round-the-clock protection combined with antimalware, antispyware and antivirus. These internet security products come with online Norton antivirus help to fix Norton errors or update the software while helping users for any other needs.

25Feb/16

How to Protect Your Computer Against Phishing?

Phishing is a kind of cyber crime act well-known for identity theft mainly famous among the hackers to steal the sensitive information of PC users. It can giveaway your bank account details, or credit card information through fraudulent websites, spam mails and pop-ups. But find below few tips for protecting your computer from phishing threats.

Don’t Share Sensitive Financial Details

Never reply on mails asking your confidential information like bank account, financial details and credit card info. A legal organization or your bank will never ask you such details, hence avoid replying such mails and if possible inform that to cyber crime cell to warn others. Norton users can get Norton antivirus support to remove such mails.

Use HTTPS  Secured Browser for Safe Login

When you login into your online banking account or make payment online, always make sure to access through HTTPS secured web pages. Almost all the banks provide online bank access with a HTTPS secured login on web browser for safe transaction. And never respond a link through your mail instead type URL on the browser directly.

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Don’t React against Frightening Mails

Sometimes hackers use scare tactic to encourage people to submit their financial details against deceitful messages. Phishers send treating mails like disabling of bank account, blocking of credit card and delay of service if you not update certain information. Hence, make sure to confirm with your bank to submit such details physically.

Read Privacy Policy of Website Carefully

All the authentic websites have their own privacy policy and site terms of use. You can find that at the bottom of the web page that discloses the legal processes followed by the website owner or company to use the sensitive information and financial details of site visitors. Usually under this page you will be not requested to submit your bank info.

Keep Eyeing on Regular Coming Spam Mails

If you are receiving mails regularly asking your sensitive information or bank account details, keep them watching and mark as a spam to move into junk folder. To protect your computer from phishing mails install Norton antivirus and get Norton technical support to configure spam mail filtering to delete such mails automatically from inbox.  

17Feb/16

How to Access & Use Public Wi-Fi Safely?

Wi-Fi network now freely available at most of the public terminals, you can connect your laptop or android phone to access internet and other web based services. But how far it is safe to use wireless connection available publically, actually there is risk of using such network. But if you follow few tips given below, you can stay safe of using public W-Fi.

Create VPN for Safe Access

VPN or virtual private network is one of the best techniques to browse web safely. Surfing through VPN encrypts traffic between your device and VPN server which make tough for tracking or trace your data. For every device browsing through VPN is different process.

HTTPS Protected Browsing

HTTPS is kind of secured lock make web browsing safer for users. Nowadays all the browsers are supporting this lock system, however, if you are using Norton antivirus and looking for safe browsing, you can contact Norton antivirus support for browsing safely on public Wi-Fi.


norton_wifi_protection

Two-way Authentication for Safe Login

While login your mail or social media account through public Wi-Fi use two-way authentication process to ensure the privacy and safety. If someone tries to sniff your details, he also needs to verify the login process which would be not possible if your phone is in your hand.

Avoid Online Financial Transactions 

When you use your laptop on a public terminal Wi-Fi network avoid paying online bills and doing financial transactions. Use your home network to carry out such transactions otherwise public wireless network can sniff your login details for misuse.  Use Wi-Fi internet connection only for accessing mails or browse randomly accessed website for browsing safely.

Avoid Updating Apps on Public Network

It’s good to update your windows applications and android apps regularly to use the latest version, but don’t do that through public Wi-Fi network. As when you connect with wireless internet service provider can ask you for updating your software and when you go for it, there is chance of infusing malware in your device. Norton customer support is available for installing antimalware software in your computer for safe browsing.

11Jan/16
antivirus software needed for your computer

Is antivirus software needed for your computer? Or not

We all are more inclined to technology, our morning starts with Facebook notifications and we took tea with whats up messages, throughout a day, we spend time with browser, and rest of the time, we pinched our cellphones. Somehow, technology has blessed our life, thus it is important that you protect your all devices from internal and external threat. Surely, I am talking about computer viruses and malwares that hamper performance of your PC. Before we conclude the point weather it is necessary for computer or not, let get to know what virus is all about?

What is computer virus and how it works?

In a simple way, a computer virus is a program that is made especially to harm data and files. That travel through, social media, email, malicious websites. Result, erasing the data, steal financial information from your computer, prevents certain programs to start. Most virus attacks loophole in computers, there loopholes are the area that can easily be targeted by virus. The viral code exploits the programs and gain full access to user’s computer.

is antivirus software needed for your computer

How do viruses affect your life?

Virus can affect many things in your computer, but do you ignore them or you take active decision to remove them. Let’s assume you have Trojans in your computer, it means someone is watching you or stealing information from your computer, and know everything you do to your computer. Operating systems antivirus definition doesn’t work in that way, most of the time, they are obsolete, unless you subscribed to antivirus support program, and your computer is not safe.

How to protect yourself?

The simple answer is to get an antivirus program; they exist for all operating system and so many to choose from. There is free antivirus program they gave free coverage to computers, but unless their definition is not updated they doesn’t work in a right manner. Few special features are only available in paid antivirus programs.

There are numerous antivirus program that assist in threat and protection, Norton antivirus support phone number offers similar protection to the users all around the globe, to know more detail about it, visit: www.nortonantivirustechsupportnumbers.com/ and speak with a antivirus support specialist.

04Jan/16
How to know your computer is attacked by malware and viruses

How to know your computer is attacked by malware and viruses?

Everyone wants their PC to be run at fastest as possible, and if not fastest, at least, it should run to the optimum level of its capacity. This can be possible if necessary, preventive actions have been taken before virus and malware attacked your computer. Instead of waiting for viruses to be entered into your computer, you must prepare to tackle it.  We bring you a list factors that can be used to identify virus and malware in your system.

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How to identify virus and malware in your computer

The existence of two identical files- many times, you may have encountered it in your computer that two files are saved in the same location with similar names. Particularly, their extension has been changed .com to exe.

Slow execution of programs-

Ordinarily, when you start an application or webpages in the browser and if takes longer than usual to reload, it can be slow down due to virus infection in a computer.

File and folders are missing and issue with boot process-

This is not a usual case, but it happens sometimes, the file folders and subfolders gets missing, if you notice this sudden disappearance, don’t forget to scan the computer with antivirus program. The hackers and programmer ensure that virus hides during the initial run of the program, In this case, the computer may take longer than usual to boot.

Slow browsing speed and full memory on disc

A virus infected computer affects browsing speeds and slow down the process of loading web pages and downloading the files. Sometimes, the webpages slow down due to many active extensions and catches files, but unplug and de activate the extensions before you run a scan. Correspondingly, the disk drive seems full despite very little memory in it. It fills with virtual memory that doesn’t exist.

Access denied on certain files

Did it ever happen to you that you wanted to get access of a some specific file, but as soon as you clicked on the destination, it denied opening? Programmer instructed the virus to change the “file location table”

Along with check if you experience issues on your antivirus:

  • Any application and programs stop suddenly
  • Keyboard and mouse malfunctioning
  • Downloading error
  • Certain files renamed
  • File properties changes

If you face similar challenges, make sure to scan your device from antivirus program, the problem may also arise due to drivers update and recovery. Do check before you reach any conclusion. To know more details, contact with an antivirus support expert.

21Dec/15
how to avoid virus

Different Virus Types That Infect Your Computer

Virus’s and malwares are small computer programs that spread to one computer to another computer and infect data and files in hard drive, the program transmit through email and storage devices and corrupt the important files.  It can also come with the attachments, downloads on the internet. They are hidden files which extract and infect the computers. There is numerous type of virus that affects your system.

How computer viruses work?

A program file that comes with downloads and attachments, it gets activated as soon as it touches the program. For e.g. if it is made for the Microsoft world program, the program gets activated as soon as MS world documents gets open. The virus code spread to the system and takes control over it. What exactly a virus does is what it is program to do. Moreover, primary goal is to spread and replicated. It generally searches for new targets to infect files.

Different Virus Types That Infect Your Computer

Types of Virus and Malwares

Resident Virus-

Resident virus infect the RAM memory where it spread and interrupt all the operation executed by the system, corrupts files and program that are open, closed, and copied.

Multipartite Viruses

These kinds of virus’s spreads through infected media and usually hides in the memory, steadily, it goes to hard drive and infect executable files on the hard drive to computer system.

Direct action virus’s

This virus replicated constantly and takes action when a desired condition is met. The virus will go into the directory of folders, batch files, and sometime when computer is booted.

As similar, overwrite viruses, boot virus, macro virus, Directory virus, Polymorphic virus, encrypted virus, Trojans, are designed to harm users different parts of the computer.

How does antivirus program works?

If you have installed antivirus program to your computer, there are two ways you can run the scan and remove antivirus program; manually and automatic. If you are going for automatic scan, you can schedule scan for specific drive on fix date and time. When you manually run the scan, you can also choose web downloads as well, on the contrary, if you are going for manual updates, you can run the scan when you needed. However, its important you run the scan before system gets infected. Still if you have a query and want to know more about system security, visit and speak with the antivirus customer support expert at Norton technical support.