Category Archives: Norton Customer Support

21Feb/17
access norton identity safe

Steps to Access or Activate Norton Identity Safe

Norton Identity Safe is one of the most advanced and easy-to-use password management tools which is executed on the App Store by allowing users to track, manage, and help safe their passwords simultaneously. If a user is already working with the Norton product installed, then according to the team of Norton Technical Support experts following all the steps given below to find the product key and activate the product is essential. Below steps will guide users about various steps to access Norton identity.

Access or Activate Norton Identity Safe

Working with the Norton Identity Safe Cloud Vault feature:

A user is required to work with the Norton Identity Safe Cloud Vault by using Norton Identity Safe client, Norton toolbar, or browsers from any device which is directly connected to the Internet. Users can view their personal information such as the address, login details, passwords, and credit card credentials anytime from anywhere in the world.

To Access your Norton Identity Safe Cloud Vault by using browser is described under an expert guidance by Norton Antivirus Support professionals:

  1. Open the browser and click on the sign in option
  2. A user will be asked to type the ID in the email address which is associated with their cloud Vault.
  3. In the Password box, type the Norton account password carefully because it is case sensitive.
  4. Click on the “Sign In”m option. Users have the permission to save the login details to the Vault for quick and secure access for future purpose.
  5. Type carefully the Identity Safe Cloud Vault password right in the “open your vault window’ section.
  6. Click on the Open Vault.

Tricks to access the Cloud Vault section by using Norton toolbar

 Users should know that the Norton toolbar is available only on Windows system.

  1. Start the browser.
  2. In the Norton toolbar, click on the VAULT IS CLOSED option.
  3. If a user is prompted, then it is recommended to them that in the Sign in or create account window, using a Norton account email address and password to log in to Identity Safe is essential.
  4. In the Vault Closed window, type the Cloud Vault password details.
  5. Click on the Open section.

Steps to get access to the Cloud Vault by using Norton Identity Safe client on Windows or Mac

  1. Do one of the following thing:
    • In Windows, click on the Norton Identity Safe icon which is there on the desktop or taskbar.
    • In Mac, starting from the Applications directory, simply launch Norton Identity Safe feature.
  2. If a user is prompted, in the Sign in or create account window, typing the Norton account email address and password to log in to Identity Safe is highly essential.
  3. Type the cloud Vault password in the Vault closed window.
  4. Click on the Open section.

Access or Activate Norton Identity Safe

Our Norton Customer Support service is accessible for wide range of customers who are working with different devices worldwide to convene their daily strain for various Norton antivirus working requirements. We believe in customer satisfaction and make sure that we have a track record of highest success rate in recognizing customer’s trouble and explain them about all their tech related Norton snags successfully. If you are looking for online support to determine your crisis, you can call us on our toll-free number +1-800-227-6190 and we will get backside to you via online tech prop up service with the best customer care support at reasonable charges.

03Feb/17
Resolve Error Code “9” in Norton Antivirus

How to Resolve Error Code “9” in Norton Antivirus?

Signs of Error 9

  • MS Windows OS responds slowly to input from keyboard & mouse and works sluggishly.
  • Your computer “freezes” periodically for some seconds at a time.
  • “Error 9” displays and crashes the program window which is active.

For any issue related to Norton Antivirus contact Norton Antivirus Support Phone Number +1-800-227-6190.

Norton Technical support

Main Reasons of Error 9

  • Virus or malware infection which corrupted the system files of your MS Windows OS or files related to the Norton Antivirus.
  • Incomplete installation or corrupt download of Norton Antivirus.
  • Corrupted Windows registry due to a recent install or uninstall of the Norton Antivirus.

Here we provide a list of troubleshooting steps How to Resolve Error Code “9” in Norton Antivirus.

  • You need to fix those entries in the registry which are related with the Error 9
  • Also perform a complete Malware scan inyour computer
  • Use the Disk Cleanup (cleanmgr)method to clean out the junk files from your computer such as temporary files and folders
  • Upgrade the device drivers of your computer to the latest version.
  • UseMS Windows System Restore utility to undo the recent changes in your computer
  • Reinstall and uninstall the Norton Antivirus Program files related to the Error 9
  • Use Windows System File Checker utility (“sfc /scannow”)
  • Install all the updates for your MS Windows OS from the Windows Update
  • Also do a clean installation of MS Windows OS

Norton Customer Support

Our Norton Technical support professionals work as an independent online tech support service provider with an ultimate motive to offer its users a highly optimized solution according to their needs.  We assist our users with the proper installation process of Norton antivirus software and other related products.  For any type of technical issues in the Norton Antivirus contact our toll-free Norton Customer Support Number +1-800-227-6190, we have managed to deliver our users the best-in-industry tech support services for all of their virus related issues at the highly reasonable prices.

14Dec/16
android-smartphone-security

Tips to protect your Android Smartphone or Tablet While using Mobile Banking Apps

The various apps for mobile banking on Android platform are launched to provide the customer hassle-free banking option from anywhere. Technology is changing at a rapid pace and mobile security is a significant issue for the tablet and the Smartphone users. You must know that how to keep your mobile devices safe.  For more information contact Norton tech support phone number +1-800-227-6190.

iphone-6-overheating

Why the mobile banking apps are vulnerable to internet threats?

The hackers have sufficient knowledge of the technology as they might benefit from the any loophole or flaw in the mobile banking apps. Some people also raise eyebrows about the security of online banking. Due to rapid growth in technology it is not difficult for the hackers to gain access to your confidential information.

Always use the encryption  

When you conduct transactions via mobile banking apps they are normally secured by high encryption level. Encryption deploys complex mathematical techniques to secure your data and it is impossible for the hackers to gain access to your confidential information. Most of the internet browsers have in-built support for the encryption. Don’t forget to update your Android operating system on a regular basis. Always use the latest version of the mobile banking apps for conducting any kind of banking transaction. Never visit the website of your bank by using the in-built web browser on your Smartphone or tablet.

Instead of Wi-Fi, use your 4G connection

Do not use the public Wi-Fi in the areas like airports. Also it is easy for the hackers to hack a Wi-Fi as compared to your 4G connection. Always conduct the mobile banking transactions by using the official apps for the mobile banking.

Norton Customer Support

Install the Norton 360 Internet Security software in your computer and mobile devices

To secure your PC and mobile devices against hackers or phishing software, use the Norton 360 Internet security software in your PC and mobile devices.

Call our toll-free number +1-800-227-6190 for remote online assistance for resolving technical issues relating to the Norton Antivirus & Norton Internet Security. Our Norton customer support service is available round the clock.  We ensure full customer satisfaction, and have an excellent track record of resolving technical issues of our customers. Call us on our toll-free number +1-800-227-6190 and will receive our online remote technical help service at very nominal charges.     

09May/16
Norton antivirus support

How to Clean up a Facebook Virus with Norton?

Facebook is a popular social media website and is used by over a billion users worldwide. Facebook not only has a huge customer base but it is also prone to get attacked by various types of virus. It is common to hear that some friend or relative has got his Facebook account hacked or get infected by virus. If you are among those people who have been affected by a Facebook virus, you should either take expert help of our Norton Customer Support team or you can choose to implement the following guidelines.

Norton technical support

  • First check if your account is hacked or not. Login into your Facebook account and change the password.
  • Always keep in mind to fully log out when using Facebook on mobile. Never assume that you are logged out until you see the confirmation screen. Remember that if you are not properly logged out, anyone can access your account just by knowing your email address.
  • If your friends are telling you that they are receiving the same kind of emails or unwanted spams from you, there are chances that you have virus on your system.
  • First wipe out your internet cache, history and temporary internet files folder.
  • Use Norton Security Scan to scan your whole system. Delete or remove any virus found after scanning.
  • Download and install CCleaner software but run only cleaner and registry part of the program.
  • Now change the Facebook password again.
  • If your virus problem still persists even after following the above procedure, you are advised to perform system restore and go back to one of the checkpoints before the day when you started having the virus issue.

Hopefully you will be to clean up the Facebook virus by following these steps, however if you still face this problem, you can take help of our professional Norton Antivirus Support team.